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Free site preparation, the customer’s online fee and the rental payment are different things. Here is how to evaluate the offer before requesting a site or accepting bookings.
Send your business name, a website or social link if available, and a way to reach you. RentalHalo prepares a booking website for you to review. No account or card is needed for that request. You check the content and business details before proceeding.
The standard Booking Guarantee model does not require a separate recurring software subscription. Free preparation does not promise free domain registration, unlimited support or every future service. Agree domain ownership, the extension, registration and first-year costs, renewal responsibility, support and any additional services before launch. Premium monthly arrangements are discussed separately; no finalized public premium subscription price or entitlement list is promised here.
For an online reservation, the customer pays RentalHalo a separate Booking Guarantee of 10% of the quoted rental value. A currency minimum applies when the percentage would be lower. The exact fee is shown before payment.
The customer still owes the rental business the full quoted rental charge. RentalHalo does not deduct this platform fee from that amount or automatically pay the rental balance to the business. Any merchant security deposit is separate. The Booking Guarantee is not insurance, damage cover or a replacement-vehicle promise.
For a quoted USD 100 rental, the standard 10% Booking Guarantee is USD 10. That means USD 110 in combined customer outlay: USD 10 paid online to RentalHalo and USD 100 payable separately to the rental business. This assumes no separate merchant deposit or other charge outside that quote.
On a low-value rental, the currency minimum can make the fee more than 10% of the rental value. Minimums differ by currency; use the exact checkout quote rather than converting this USD example into another currency. Rental dates, rates, discounts, delivery and selected extras can change the quoted rental value.
Cancelling a reservation does not automatically refund the Booking Guarantee. Fee refunds require review and a separate payment action under RentalHalo’s cancellation policy. Contact support about a duplicated or incorrect payment, or when the rental business cannot supply the booked vehicle.
Rental payments and any security deposit follow the business’s own agreement. Confirm those terms directly. Eligible booking changes can revise rental amounts; do not assume a platform fee difference is automatically charged or refunded.
Ask which current tools are included for your business, whether you need a domain you control, what setup or support work is required, and whether any ongoing agreement applies. A proposed monthly plan does not automatically remove the customer Booking Guarantee. Planned intake features are not part of the available booking workflow.